Associate Professional in Human Resources

1. Human Resources Operations (38%)

• Overview of HR: Understanding HR’s role in an organization.

• HR Functions: Key functions such as recruitment, employee relations, compensation, benefits, and training.

• Compliance: Basic knowledge of employment laws (FLSA, ADA, FMLA, etc.).

• HR Policies: Developing and implementing HR policies and procedures.

2. Recruitment and Selection (25%)

• Job Analysis and Descriptions: How to create job descriptions and job specifications.

• Recruitment Methods: Sourcing candidates using job boards, social media, and employee referrals.

• Interviewing: Effective interview techniques and understanding interview questions.

• Selection Process: Understanding the selection process, including background checks, testing, and reference checks.

3. Compensation and Benefits (20%)

• Compensation Strategy: Understanding salary structures, pay scales, and incentive programs.

• Employee Benefits: Familiarity with benefits like health insurance, retirement plans, and employee assistance programs.

• Legal Compliance: Ensuring compensation practices comply with applicable laws (e.g., minimum wage, overtime).

4. Employee and Labor Relations (17%)

• Employee Relations: Handling employee complaints, grievances, and disputes.

• Labor Laws: Knowledge of labor laws and their application to workplace issues (e.g., NLRA, FMLA, OSHA).

• Workplace Culture: Building a positive workplace culture and handling diversity and inclusion initiatives.

• Conflict Resolution: Techniques to resolve conflicts effectively between employees and management.